New Cat Products
Is shipping free or does it have an additional cost?
Shipping is free for orders over €35 within England
How long does it take for orders to arrive?
Península: O prazo estimado de entrega é de 24 a 48 horas úteis, desde que o pedido seja realizado de segunda a sexta.
Ilhas Baleares / Portugal: O prazo estimado de entrega é de 4 a 5 dias úteis, se o pedido for realizado de segunda a sexta.
Do you have any loyalty or rewards program for customers who purchase products through your website?
Yes, we have the loyalty program The Only Fresh REWARDS, where you can earn points for your purchases. For more information, please visit this page.
How can I return a product from my order?
To make a return, please contact our Customer Service team through the chat or form, and we will guide you through the steps to follow.
